Repairs - Upgrades - Maintenance

We offer a wide range of services that is growing and constantly changing with technology and business demands. We keep abreast of the latest technology and may offer advice and support in areas that are not listed on this site. When software and hardware bugs hit the user community, we usually hear about them first because our technicians are out there applying the fix.

This page provides a list of some of the regular services we supply. If you have a problem that does not fit within a category, contact:

    Preventative Maintenance and Cleaning

    Preventative maintenance and regular cleaning includes looking at both the hardware and the software components of your system. We will come to your location and do everything on site based on a checklist of maintenance items. Keep your computer well maintained and your problems are reduced.

    Fault Locating and Resolution

    Fault locating and resolution may sometimes be beyond the average users capabilities. We will come to your site and assess the fault using time proven procedures. After we have done our assessment we will give you an estimate of what is required to resolve the problem.

    Component and Board Replacement

    Every now and then a component or board within your computer will be required to be replaced to resolve a problem. On many occasions the component will be within the warranty period and the manufacturer will send a replacement for you to install. We can determine which component has failed, get the replacement part for you, install it, and then test it to make sure that the replaced part works correctly.

    Network Design and Implementation

    There are many advantages to networking more than one computer at home or in the business. Among them the sharing of internet access, hardware such as printers and your data. We can design and install a network in your home or business for a very reasonable price.

    Hardware and Software Upgrades

    The life of many computers can be extended by upgrading hardware or software. Other times an upgrade is required to run certain new software or speed up the computer.  We can come to your office, business or home and assess your needs. Do not throw money away on the wrong upgrade. Talk to us first and we will advise you of your options.

    Software and Hardware Troubleshooting

    Sometimes a problem will occur that is intermittent and frustrating to solve as a user, or alternatively something that worked perfectly last week but now will not work. The problem may be further compounded by the lack of certainty as to whether it is a hardware or a software problem. We can troubleshoot these problems using our years of experience.

    Consulting and Planning Service

    We can provide you with consulting services to address any Information Technology or management issues. We supply you with highly experienced 
    consultants that can direct your technology on a part time basis thereby affording you the benefits of experience at minimal cost.
    Software Installation

    Most software installs very easily with the use of an installer program that is usually provided by the vendor when you buy the product. Every now and then a piece of software may be missing or needs to be reinstalled due to being hit by a virus or being a new requisite for some new software. As long as you have the license for the software we will install or reinstall new or missing software and make sure that the links are working.

    Training on Applications, Software and Computer Usage

    Many applications are complex and sometimes not too user friendly. Through our resources we can offer training in most products so that you can get started and get a basic understanding of how they work. Training can be customized to your needs.

    On-site Support and Advice for Businesses and Home Users

    Small businesses and those that work out of the home very often require the support of a professional IT person when making plans and computer decisions. Before you go out and spend money on hardware and software that you may not need, contact us so that we can help you through the process. We do not keep an inventory of  hardware or software so we have no vested interest in guiding you buy items that we have in stock.

    Data Backup & Storage

    Many users whether at business or in the home, have important data sitting on their hard drives. In may cases they have not backed up this data in case of a hardware failure. We can help you put a backup process in place that will cover your vital data needs. We can even arrange for off-site storage.

    Specialized Services

    Specialized services include programming, web design and other services required to use your network and computer effectively. Specialized services may be the way to take your business to the next level and take full advantage of the business technology available.
     
     
     
     

For more information call:



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